Q: What exactly does web site migration mean and what does it entail?
A: The website migration service provided by Datalox is absolutely free and involves transferring all your files, databases and emails from your present provider to your new hosting account with us. We’ll also modify all the configuration settings needed for your web sites to be fully operational on our innovative cloud hosting platform.Our technicians are completely capable of transferring any type of site. With years of work experience in the industry, they are well–versed in the inner workings of our cloud hosting platform, our Control Panel and all other popular Control Panels. For them, transferring a custom–built app with numerous custom libraries is as easy as moving a plain WordPress–based blog.
Q: How much time will the web site migration process take?
A: There are lots of variables to consider – the total number of files, the size of the database, the complexity of the web site itself and the current workload of our web site migration professionals, etc. However, we do try to accomplish all web site migrations in a 48–hour time frame. Less sizeable sites are transferred faster – typically within 24 hours.
Q: My personal privacy is vital to me. What info do you need?
A: We will require the login information for your current web hosting provider’s Control Panel and the site’s name (domain name).
Q: You will access delicate data. How can I be sure that you won’t misuse it?
Q: Will there be any downtime for my site?
A: Your web site will continue to work exactly like it did before with your previous hosting provider. Once we have completed the migration, your website will be configured to work on our system and we’ll ask you to preview it. If it is functioning properly, all you will have to do is change the name server resource records for your domain. Your site will be migrated over to us with no downtime whatsoever.
Q: Will my current hosting provider have to do anything?
A: While we transfer your web content, your web hosting provider will not be aware of the migration at all. We will not contact them in any way.
Q: Does it make a difference what platform my current hosting provider is using?
A: We can migrate your site from any hosting provider or any Linux–based hosting platform as long as we can receive access to the Control Panel and there is FTP access available.The only sites that we are unable to transfer are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.