If a particular page on a website does not load for some reason or if a link is not functioning, the visitor shall see an error page with some generic message. The page will have nothing in common with the rest of the site, that could make the visitor leave your site. A likely solution in this case is a feature made available from some website hosting companies - the ability to set up your own customized error pages that will have the exact same design as your Internet site and which may contain any text or images you want depending on the specific error. There are 4 common errors that may take place and they involve these so-called HTTP status codes - 400, when your world-wide web browser sends a bad request to the hosting server and it cannot be processed; 401, if you are supposed to log in to see a web page, but you haven't done this yet; 403, if you do not have an authorization to view a certain page; and 404, when a link which you've clicked leads to a file that doesn't exist. In all of these scenarios, visitors will be able to see your customized content as opposed to a generic error page.

Custom Error Pages in Shared Web Hosting

You shall be able to set up personalized error pages for each of your domains or subdomains. The function is supported by all shared web hosting package that we provide, so when you log in to your Hepsia Control Panel and go to the Hosted Domains section, you may click on the Edit button for a domain/subdomain and in the pop-up which will show up, you may choose the kind of error page which should appear - a default one from our system, a conventional Apache web server page or a customized one. For the latter option, you need to specify the URL to the page, so if you use custom pages, you have to upload the files inside your Internet hosting account first. An alternative way is to use an .htaccess file positioned inside the domain or subdomain folder with a line for every error type. The actual syntax can be located in our Knowledge Base, so that you can use this feature even if you do not have any previous experience.