Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help team is taught to efficiently address all our shared web hosting clients’ queries and support requests. Through our ticketing system, it will be easy to send your inquiry and a support crew member will go back to you in less than max 1 hour. Actually, practice has shown that the regular reply time period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time necessary. Our team of consultants will undoubtedly be on the web for you 24x7x365 to react to all of your enquiries and to handle any matter you will likely have. You also can send us a help support ticket from the Datalox Site Control Panel or send us an e–mail any moment. Also, on business days, you can call us or work with the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Datalox’s Control Panel offers a complete know–how base which is included in all areas. In each area, you will find a Help control key that will load for you a variety of step–by–step online classes on how to utilize a particular feature or accomplish a certain action. Additionally, we have prepared mini seminar clips so you’re able to get a better idea of the Control Panel’s interface.