1 hour ticket response
Quick assistance is our principal responsibility and this is why we’ve got a team of seasoned technical support engineers who are eager to offer a swift solution to any question that you might possibly have. Simply submit your tech support ticket from the Site Control Panel and we’ll respond within 1 hour in the worst case scenario. Actually, we strive hard and aim for a 20–minute response time.
An Excellent Support Service
Our client care team representatives possess big experience in the shared web hosting business and are trained enough to provide a quick answer to your problem. If, however, the problem at hand is not within the competency of a client support engineer, the technical support ticket will be sent to a developer or administrator for additional assistance.
An Easy–to–Navigate Help Center
In the Site Control Panel you will find an easy–to–browse Help section where you can get quick tips on how you can use our services. You can see the answers to your queries in our F.A.Q. database, see more info in the web hosting account management articles or watch our how–to video tutorials.