If your web hosting service provider supplies live chat support, you'll be able to speak to an agent in real-time and find out useful information or get a problem resolved in a timely manner. The basic advantage of using chat rather than calling to talk with a live person is that you need just a computer with access to the web, which means that you will not pay any fees when you are in a different state or country. What's more, it is a lot quicker to copy and paste data for instance domains, usernames or error messages i.e. details that are sometimes hard to give to the other party on the telephone. The real-time chat is also a faster way to contact the website hosting service provider's support crew compared to using a ticketing system. What's more, in the event that some problem needs more time to be taken care of, you'll be able to do something different while you wait for guidance on the live chat, which means that you will not waste time - something that is impossible when you are on the phone.

Live Chat Support in Shared Web Hosting

As part of the support services that we provide for all of our shared web hosting, we've live chat support that is available twenty-four seven, even on holidays. You are able to get in touch with us no matter if you already own an account or not, since we will assist you with nearly anything, ranging from giving you common information regarding our solutions in case you aren't a customer yet and you are thinking about acquiring one of our plans, to helping you with setting up an email account in an email client. Some problems are more technical and time-consuming, therefore you'll need to employ the ticketing system which is built-in the Hepsia web hosting Control Panel, but we can save you time and assist you in real time on our live chat for various things.